Support

Sales/Use Tax Notice
 
1 RC Racing, LLC does not collect sales/use tax outside the state of Colorado USA.  See below for your specific state information.
 
You as purchaser are responsible for all sales/use tax that may apply for your state.
 
Please visit your states sales/use tax laws for more information.
 
Pennsylvania

Pennsylvania sales or use tax may be due in connection with the purchase and delivery of tangible personal property to Pennsylvania individuals and businesses.

The purchaser is required to file a use tax return if tax is due in connection with the purchase and delivery in the Commonwealth.

This notice is required pursuant to the provisions of the Tax Reform Code of 1971. 72 P.S. § 7213.2.

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Ordering Issues

If a product will only let you add it to you wish list, this is because the item is out of stock.  Our system does not allow back orders.

If you are having issues with your credit card payment going through during the checkout process there are the following reasons the payment might not be processing:

  • Incorrect CVV Code - This is the 3 digit code on your credit card
  • The address you entered under the billing information does not match what your credit card company has on file
  • The postal code you entered under the billing information does not match what your credit card company has on file

Please contact your credit card company to verify this information.  They will not release your payment until this information matches 100%, this is to prevent fraud on your credit card account.

If you are trying to pay with PayPal and having issues, try using a different internet browser.  You can also try clearing your internet cache and internet cookies.

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Shipping

At this time we can only ship to the 50 United States, Australia and New Zealand.  We do not offer shipping to any country other than the 50 United States, Australia and New Zealand.  Please check back often or follow us on our social media sites for updates on new countries we add.

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Returns Policy

You may return most new, unopened items within 10 days of delivery for a full refund. Shipper is responsible for return shipping charges and all returns are subject to a 20% restocking fee.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

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